Welcome to
Jemtek Solutions

Your local computer specialist, making IT simple

Providing computer repairs , laptop & PC repairs, IT support and installations to companies & home users in Gloucester, Cheltenham & surrounding areas.

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About Us

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Your friendly, local computer specialist.

Jemtek Solutions are a Gloucester based computer repairs, computer support, and consultancy business with experience supporting and developing the IT infrastructure of small businesses & charities whilst meeting the needs of home PC users alike. Whether you require a computer network and servers installed or you have a laptop with a broken screen, we will be more than happy to help.

We provide a one stop shop for all your support and PC repairs within Gloucester and the surrounding area. Including computer & laptop repairs, all computer upgrades, server upgrades & migration, virus & spyware removal and detection, provision - installation and configuration of Office 365, hard disk repairs and data retrieval including forensic recovery, computer training, Apple iPhone and iPad configuration & support, internet & email repairs, wireless networking, home networking & configuring parental controls.

We also provide network cabling designs and installations, testing and expansion and any hardware that may be required. We can computer support and computer repairs on your existing equipment. We can also provide telephony using VOIP and conventional installations, site to site connections, VPN's and remote access technologies.

We are members of the Federation of Small Businesses, we are fully insured and currently work in Gloucestershire, Wiltshire and Worcestershire. You can contact us via social media or email us using the buttons below.

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Windows Support

Microsoft Server and Desktop operating systems, Office applications Including Office 365 personal and Business.

Remote Support

Remote Support is provided through ISL Online, we can connect to your device remotely and repair issues with your PC.

Computer Repairs

Diagnosis & repair of your existing computer, replacement laptop screens, hard drives & motherboard repairs.

Data Recovery

Data retrieval from mistakenly deleted files or volumes to forensic recovery of faulty hard disk drives, USB sticks or portable hard drives.

Virus Removal

Virus and Malware removal using Eset Antivirus technologies to detect, prevent, intercept and remove threats.

Apple IOS Devices

Configuration of your iPhone or iPad with your Microsoft Exchange, personal email, OneDrive or iCloud account.


IOS Device Image

Remote Support provided by ISL Online.


ISL Download button




Click on the button above to download the ISL Online light client. Once download select run. Enter the session code we give you and click join. Click start to share your screen.

Agree to allow the software to make changes to your computer and shortly we will be able to remotely control your computer, Apple MAC, Windows Mobile or mirror the screen from your mobile IOS device.


ISL Online is used by many small and medium-size business including the following larger organisations AT&T, Konica Minolta, Casio, Azteca, Avast, Eset, Mango and Canon.


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Partners & Links

Eset Security Products

Call us and we can advise you on what product would be best for you and provide you with products and licenses. Please select one of the option buttons below to see what products are available for your system.
mobile security

Mobile App

smart security

Home Protection

deslock encrytion

Storage Encryption

endpoint security

Business Protection

cyber security pro


file security

Server Protection

mail security

MS Exchange Protection

small business security

Small Business Protection

NOD32 Antivirus

Home Protection

Full Disk Encryption

Disk Encryption

Secure Authentication

Secure Authentication

Parental Control

Parental Control


What our customers say about our service.
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Lucy Sharp - Art Shape

Managing Director

Mark has been handling our IT build and support needs for 6 years now. He has helped us as a small charity where costs really matter to design an accessible, secure and affordable system which caters for all our needs. He is personable, efficient and nothing is ever too much trouble. I would thoroughly recommend him to anyone no matter how large or small the service they need.

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Judith Bell - TIC+ (Teens in Crisis)

Director of Counselling Services

Teens in Crisis has been using Jemtek Solutions since 2014 for all our IT requirements. During that time we have needed to expand our IT considerably to facilitate our organisation’s growth. We have been very impressed with Mark for his professionalism, reliability, and no fuss approach to providing flexible, affordable solutions that meet the needs of our growing organisation.

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Hamish Mason - Dee & Griffin

Practice Manager

Dee & Griffin Solicitors relationship with Jemtek started in 2007 when we undertook a full review of our IT support requirements. Mark provided invaluable knowledge which enabled us to select the system that would meet our existing and future needs ensuring that we could provide an excellent service to our clients whilst maintaining the absolute integrity of our information. He then installed the system with minimal disruption to our business and since then has always been on hand to provide ongoing support when needed. We have no hesitation in recommending his services to you.

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Colin Westbury - Kilbury Construction

Managing Director

Jemtek Solutions have been our IT support provider for some years now. Mark's friendly approach and his obvious knowledge of the computing field can be seen in his passion for the job. He will always advise on what's best not necessarily what's the most expensive and explains things in a manner that can be easily understood without all the computer jargon. He responds quickly to problems and always provides a solution. If you are looking for a trustworthy IT support company who will look after your interests then look no further than Jemtek Solutions.